Payment Policy
Effective date: August 16, 2026
Please confirm your billing details and order total before submitting payment through our secure checkout.
Transaction currency
All storefront prices, order totals, charges, and refunds are stated and processed in United States dollars (USD). Your card issuer may apply its own conversion or cross-border charge if your account is denominated in another currency.
Credit and debit cards
We accept cards issued on the following networks: Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover. The payment methods actually available for an order are the options displayed at checkout. We do not represent that installment plans, cryptocurrency, or any other unlisted method is enabled.
Issuer checks
Submitting an order authorizes the checkout provider to validate the payment details and request authorization from the issuer. An order may be held or cancelled when authorization fails, information is inconsistent, or fraud screening indicates material risk. Ensure the billing name, address, security code, and expiration information are accurate.
Checkout safeguards
Shopify and authorized payment processors transmit and process payment credentials using their security controls. We generally do not receive the complete card number. No internet system can be guaranteed absolutely secure, but reasonable measures are used to protect the checkout process.
Legally required charges
Applicable sales or other transaction taxes are calculated and collected as required by law. The final amount, including any legally required tax, is shown before order submission.
Authorization and refund timing
An authorization or pending entry can appear before final capture. Bank timing varies. Duplicate-looking pending entries often resolve automatically, but contact your issuer and our support team if they remain. Approved refunds are returned to the original payment method and typically post 5–10 business days after issuance.
Charge concerns
If you do not recognize a charge or believe the checkout total is incorrect, contact us promptly at Support@whogivesacand.shop or 959-565-4721. We will review the order record. You should also secure your payment account and follow any issuer instructions.
Payment support and merchant details
Brand: whogivesacand
Email: Support@whogivesacand.shop
Phone: 959-565-4721
Physical address: 105 Lenox St, Manchester, Connecticut, 06040, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Chicago).